Effective Date: January 14, 2025
1. Acceptance of Services and Consent for Communications
By using the services of ORAL Dental, PLLC d/b/a ORAL Dental Studio, including subscribing to our text messaging services via oral.dental and info@oraldentalstudio.com, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including all terms related to data collection, communication, and security.
You further consent to receive transactional, promotional, and informational text messages from ORAL Dental Studio related to appointment reminders, health-related updates, and special offers.
2. Information We Collect
We collect personal information you provide directly when using our services, including:
– Contact Information: Name, phone number, and email address.
– Health Information: Treatment history and insurance details.
– Payment Information: Credit card details and billing history.
– Digital Information: IP addresses, cookies, and website usage data.
3. How We Use Your Information
Your information is used to:
– Provide and manage dental care services.
– Send transactional text messages, including appointment confirmations and reminders.
– Process payments and manage insurance claims.
– Comply with legal and regulatory obligations.
4. Opt-Out Instructions
You may opt out of receiving promotional text messages at any time:
– Opting Out: Reply “STOP” or “UNSUBSCRIBE” to any message received.
– Processing: Opt-out requests will be honored immediately.
– Service Messages: Opting out of promotional messages will not affect essential service-related communications (e.g., appointment reminders).
If you experience issues unsubscribing, please contact us:
– Phone: 646-681-7006
– Email: info@oraldentalstudio.com
5. Data Sharing and Third-Party Service Providers
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Your information may be shared with:
– Service Providers: Trusted third parties for operational support, such as SMS messaging, payment processing, and appointment scheduling.
– Legal Authorities: When required by applicable law or regulatory compliance.
All third parties we engage are bound by confidentiality agreements.
6. Data Security
ORAL Dental Studio takes data protection seriously and implements industry-standard security measures, including:
– Encryption protocols for secure data transmission.
– Secure servers for data storage.
– Continuous system monitoring to safeguard data against unauthorized access.
While we strive for the highest level of security, no system can guarantee complete protection from breaches.
7. Patient Records Retention
We retain patient records in compliance with New York State laws for a minimum of six years or until a minor patient turns 21, whichever is longer.
8. Cookies and Website Tracking
Our websites use cookies and similar technologies to:
– Improve user experience.
– Analyze site traffic for performance insights.
You can manage cookie preferences in your web browser settings.
9. Your Rights
You have the right to:
– Access, update, or delete your personal information.
– Request a copy of your stored data.
– Withdraw consent for promotional communications.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory updates.
When updates occur:
– The Effective Date at the top will be revised.
– Significant changes will be communicated through email notifications or a notice on our website.
By continuing to use our services after updates, you acknowledge the revised policy.
11. Compliance with Laws
We comply with:
– HIPAA (Health Insurance Portability and Accountability Act)
– 10DLC messaging compliance standards
– New York State and New York City data privacy laws.
12. Text Messaging / SMS Communications
ORAL Dental Studio may collect your mobile phone number when you voluntarily provide it through our website, appointment forms, patient registration forms, or other authorized communication channels.
By providing your mobile number and expressly opting in to receive text messages, you consent to receive SMS/text messages from ORAL Dental Studio related to your appointments, appointment reminders, scheduling, confirmations, follow-ups, practice communications, and other services you have requested. Where applicable, promotional or informational messages may also be sent based on the consent you provide.
Message frequency varies depending on your interactions with ORAL Dental Studio and the services you request. Message and data rates may apply.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
You may opt out of SMS communications at any time by replying STOP to a message. After you send STOP, you may receive a final confirmation message, and no further SMS messages will be sent unless you subsequently provide consent to receive them again.
For assistance with SMS communications, reply HELP or contact ORAL Dental Studio directly.
ORAL Dental Studio does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile information will only be used and disclosed as necessary to provide the requested services, operate our communications systems, comply with applicable law, or as otherwise described in this Privacy Policy.
For information about how we collect, use, and protect personal information, please review the remainder of this Privacy Policy.
13. Contact Information
ORAL Dental, PLLC d/b/a ORAL Dental Studio
131 Essex Street, Floor 2, New York, NY 10011
Phone: 646-681-7006
Website: https://www.oraldentalstudio.com | https://smileitsoral.com
Email: info@oraldentalstudio.com
